Enhancing the Medicinal Marijuana Patient Experience at American Cannabis Company

At American Cannabis Company, we believe that every patient deserves the best possible experience when selecting their medical marijuana. Our commitment to quality, transparency, and patient education drives everything we do. As new laws and regulations evolve, we’re taking proactive steps to ensure that patients continue to have access to the information they need to make informed choices about their cannabis products.

Some upcoming changes in state law will limit how dispensaries can display products. Soon, medical cannabis businesses will no longer be allowed to open pre-packaged products in-store, which means patients won’t be able to see or smell flower before purchasing. While these changes aren’t in effect yet, we’ve already taken action to improve the patient experience by introducing new digital displays, upgraded packaging, and enhanced staff training to keep our focus on education and transparency.

Introducing Digital Displays for a More Informed Shopping Experience

One of the biggest challenges of the new regulations is the restriction on displaying open flower for patients to inspect. To address this, we’ve installed new prototype digital menus in our dispensaries, providing clear and accurate product photos for flower and concentrates. These digital displays allow patients to get a visual representation of the product before purchase, helping to maintain transparency and confidence in their choices.

We’re also working to integrate detailed product testing information directly into these menus. Soon, each strain will include a breakdown of the top three dominant terpenes, giving patients insight into the aromas, flavors, and potential effects of each option. Terpenes play a significant role in the cannabis experience, and by providing this information, we can help patients make better-informed decisions based on their personal preferences and medical needs.

Clear Window Packaging: Keeping Quality High & Transparency Intact

At American Cannabis Company, we have always prioritized the freshness, purity, and potency of our flower. That’s why we’ve always used pre-packaged eighths and ounces to maintain product integrity and prevent contamination. Pre-packaging helps keep flower fresher for longer, reducing exposure to air, light, and moisture that can degrade cannabinoids and terpenes.

However, we understand that many patients appreciate seeing their cannabis before they buy. To address this, we’ve started transitioning to new packaging with clear windows, allowing patients to visually inspect the quality of their flower before making a purchase. This small but significant change maintains both compliance and transparency, ensuring that patients know exactly what they’re getting while still preserving product integrity.

Understanding Terpenes: Shopping by Smell in a New Way

Cannabis strains have distinct aromas, and many patients rely on scent to choose the right strain for their needs. However, with new regulations restricting the ability to open containers, we’re finding new ways to help patients shop by smell without physically interacting with the product.

Since a strain’s scent is determined by its terpene profile, our digital menus will soon display terpene information for every strain. In the meantime, our knowledgeable staff is trained to access and interpret terpene profiles for any product we carry. If you typically choose strains based on aroma, our team can help guide you to strains with similar terpene compositions to match your preferences.

For example:

• Limonene – Found in citrus strains, may promote an uplifting, mood-boosting effect.
• Myrcene – A dominant terpene in many indica strains, known for its relaxing and sedative properties.
• Pinene – A fresh, piney terpene that may support mental clarity and alertness.

By focusing on terpene education, we’re ensuring that patients can still choose products based on their desired effects, even without a direct smell test.

Expert Staff Training: Elevating the Dispensary Experience

One of our greatest strengths at American Cannabis Company is our highly trained staff. As regulations evolve, we’re doubling down on education and expertise to ensure that every patient receives top-tier guidance when selecting their medication.

Our staff undergoes extensive training on:

• Cannabinoids (THC, CBD, CBG, CBN, etc.) and how they interact with the body.
• Terpenes and their effects, helping patients choose strains based on their needs.
• Product types (flower, concentrates, edibles, topicals) and their best use cases.
• State regulations and compliance, so patients receive clear and accurate guidance.

Whether you need help choosing a strain for pain relief, anxiety, sleep, or focus, our team is equipped to provide personalized recommendations based on science-backed cannabis knowledge.

Committed to Patient Experience & Transparency

Even as the legal landscape changes, our mission remains the same: to provide patients with the highest-quality cannabis products in a professional, welcoming, and informative environment. The introduction of digital menus, clear-window packaging, terpene education, and expert staff training ensures that patients continue to receive the best possible service and selection.

At American Cannabis Company, we’re not just adapting to change—we’re setting the standard for what a patient-focused dispensary experience should be. We’ll continue to innovate, educate, and advocate so that our patients always feel confident in their choices.

Stop by any of our 12 locations in Oklahoma to experience these improvements firsthand. Have questions? Our friendly and knowledgeable team is always happy to help!